Founded in 2000, so over 25 years as a cybersecurity and IT infrastructure partner. We started as a systems integrator and grew into a full-service MSSP and managed IT provider across the U.S., Latin America and the Caribbean.

Both, by design. A dual mandate across two sibling portfolios: Cybersecurity (“from code to cloud”) and IT Infrastructure (“from provisioning to performance”), plus a third practice, Secure AI Adoption. Most competitors specialize in one side. DigitalEra runs both under one relationship, which is why the CIO’s uptime targets and the CISO’s risk targets can be argued from the same evidence.

Financial services, healthcare, government and education, retail, telecommunications, critical infrastructure and legal/professional services. These are organizations operating across the U.S., LATAM and Caribbean footprint, frequently under regulatory obligations like HIPAA, PCI DSS or following standards like NIST CSF.

SOC 2 Type II certified (and Type I), with a team holding CISSP, CISM, CCSP, OSCP, GCFA, GCIA and other industry credentials. Independent certification and named credentials are deliberate: a board or auditor can verify every one of them.

Across a curated portfolio, with open architecture and no vendor lock-in as explicit commitments. Recommendations are driven by what your environment and risk profile need. No single manufacturer relationship decides them.

Three things:

1. A dual cybersecurity-and-infrastructure mandate most regional MSPs don't run together.

2. Bilingual, cross-border footprint spanning US, LATAM and Caribbean compliance regimes

3. A named method, the Skyrocket assessment-to-action framework, in place of an undifferentiated menu of services.