The Confidence Standard · Resilience Pillar
Prepare. Respond.
Recover. In that order.
Plan development, retainer, tabletop testing, and 24/7 emergency response.
Professional Service, expert-led, project-based work. Deep expertise, delivered with structure.
Part of the Cybersecurity portfolio, Resilience pillar.
This service serves the CISO KPI: Risk Mitigation.
PILLAR 01
INSIGHT
Compromise Assessment and Skyrocket find the gaps this plan closes.
PILLAR 02
PREVENTION
A tested plan reduces how much prevention has to carry alone.
PILLAR 03
RESILIENCE
This is the pillar in full: prepare, respond, recover.
Build it. Retain it. Test it.
Preparation has three parts, and most organizations only ever do the first one, if that.
PLAN DEVELOPMENT
Build a Plan Before You Need One
A customized IR plan aligned to your environment and industry standards, with simulation exercises to test and refine it.
View details →
RETAINER
Be Ready Before the First Alarm
Priority access to IR specialists, pre-negotiated. SLAs, tiered service levels, and unused hours applicable elsewhere.
View details →
TABLETOP EXERCISE
Prove the Plan Holds Up
A guided simulation with cross-functional participants, IT, legal, comms, HR, executives, testing decisions under pressure.
See tabletop details →
EMERGENCY ENGAGEMENT
Already Under Attack?
Stop reading this page. Certified responders answer the emergency line 24/7, no retainer required.
Go to Rapid Incident Response →
Capabilities, not a feature list.
A dedicated consultant on your case
You work with an IR consultant who learns your infrastructure and operational context and stays with your case.
Rapid response and containment
Teams deploy within hours to investigate, isolate and mitigate, minimizing disruption and restoring continuity faster.
Post-breach guidance with real outcomes
Root cause analysis, lessons learned and remediation strategy tailored to prevent recurrence, beyond the technical containment itself.
Full-service cybersecurity support
From forensic investigation to managed security services, we identify the damage and help you fix it, then build resilience against the next one.
An untested plan is a document. It fails on the night.
Practice should not be your first run. This is how a tabletop exercise validates what the plan development phase built.
SCENARIO
Built from your environment
Custom exercises based on your environment, sector threats, compliance needs and past incident history.
FACILITATION
Expert-guided
Experienced facilitators prompt live discussion, structured decision-making and real-time feedback.
PARTICIPATION
Cross-functional
IT, security, legal, communications, HR and executive teams, testing coordination as much as technical response.
OUTPUT
Executive reporting
A detailed report on strengths, exposure areas and a prioritized improvement roadmap.
When this is the right move, and when it's not.
Start here if...
- You have never documented an incident response plan and want one built before an incident forces it.
- You have a plan, but it has never been tested under simulated pressure.
- You want priority access to responders pre-negotiated, rather than starting cold during a crisis.
- You need to demonstrate IR readiness for an audit, insurer, or regulator.
Something else first if...
- You are experiencing an active incident right now. Go to Rapid Incident Response →, certified responders answer 24/7, no retainer needed.
- You do not know if you have been compromised. Compromise Assessment answers that question first.
- You have never benchmarked your program at all. Skyrocket Cyber Maturity is the broader starting point.
This service rarely stands alone
IF THIS IS HAPPENING NOW
Rapid Incident Response
The 24/7 emergency line, certified responders, no retainer required.
See emergency response →
PRECEDES THIS
Compromise Assessment
Confirms whether a compromise actually exists before IR engages.
See Compromise Assessment →
USUALLY DIRECTED BY
vCISO
Most IR plans are built as part of a vCISO-led governance roadmap.
See vCISO →
Straight answers before the call.
Is this the same as the "Experienced a Breach?" emergency page?
No, and the distinction matters. This page is for calm-weather preparation: building a plan, securing a retainer, and testing readiness through tabletop exercises. Rapid Incident Response is the 24/7 crisis line for an incident happening right now. If you are mid-incident, use that page and call the number, do not fill out a form here.
Why fold tabletop exercises into Incident Response instead of Training?
A tabletop exercise tests one specific thing: whether your incident response plan holds up under simulated pressure. It is the validation step for IR Plan Development, not a general security-awareness activity, which is why it sits here rather than alongside phishing simulations and user training.
Do we need a retainer if we already have an internal security team?
Often still worth it for surge capacity and independent expertise during a major incident, internal teams frequently need additional hands and a second set of eyes during a real event, regardless of skill level. Retainer hours are also flexible enough to apply toward other services if never used for an emergency.
Move from panic to preparedness.
We'll connect you with a certified consultant to guide you through the best-fit option, before, during, or after an incident.