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No pressure. No sales pitch. Just real insight into how our team can support yours.
Let’s Strengthen Your Infrastructure Without Stretching Your Team
Whether you’re managing 20 endpoints or 200 servers, we bring clarity, consistency, and control to your on-prem environment.
DigitalEra’s Managed On-Prem IT Infrastructure Service gives you the day-to-day support and lifecycle management your systems need to stay secure, stable, and compliant, without adding pressure to your internal IT staff.
We’ll schedule a conversation to:
- Understand how endpoint, server, and virtualization management work together under one service
- Identify the best-fit service tier for your team size and complexity
- Walk through risk-based patching, backup, escalation, and reporting workflows
- Explain how we can provide a smooth onboarding based on your current environment and tooling
Frequently Ask Questions
Do I need to migrate or change tools to use this service?
No. We adapt to your existing environment and tools whenever possible. Our team can manage infrastructure using your current RMM, backup platform, or monitoring stack—or recommend improvements as needed.
How do you handle patching without disrupting users or uptime?
We follow structured, role-based patching schedules and always coordinate maintenance windows. Updates are tested, rolled out in phases, and include rollback planning to minimize risk and downtime.
What happens if a system fails or data is lost?
If your plan has Backup Management Coverage, we implement and monitor backups as part of the service, our team can quickly assist with system restoration or file recovery. We also test restores regularly to ensure your backups are reliable.
CONNECT WITH OUR IT INFRASTRUCTURE TEAM
Let’s Strengthen Your Infrastructure Without Stretching Your Team
Whether you’re managing 20 endpoints or 200 servers, we bring clarity, consistency, and control to your on-prem environment.